Sports Rehab Consulting, LLC v. Vail Clinic, Inc.
Sports Rehab Consulting, LLC v. Vail Clinic, Inc.
2022 WL 19403534 (D. Colo. 2022)
September 15, 2022
Ruckriegle, W. Terry, Special Master
Summary
The Special Master ordered Vail Health to produce the 2012-2014 chargemasters, the Search Process Information (SPI) related to the searches it undertook in an effort to adequately respond to Request for Production #2 and #4, and any ESI related to the requests, such as .PDF files from its response to Request For Production #4.
Additional Decisions
SPORTS REHAB CONSULTING, LLC, and LINDSAY WINNINGER, Plaintiffs,
v.
VAIL CLINIC, INC., d/b/a Vail Health, Defendant
v.
VAIL CLINIC, INC., d/b/a Vail Health, Defendant
Civil Action No. 19-cv-02075-WJM-GPG
United States District Court, D. Colorado
Filed September 15, 2022
Counsel
Alan L. Kildow, Alan L. Kildow, Attorney at Law, Vail, CO, Sonya R. Braunschweig, Minneapolis, MN, Jesse L. Wiens, Jesse Wiens Law, LLC, Edwards, CO, for Plaintiffs.Colin Michael O'Brien, David Scott Jelsma, Evan Michael Rothstein, Arnold & Porter Kaye Scholer LLP, Denver, CO, Daniel Alexander Richards, Jacqueline Ventre Roeder, Janet Ann Savage, Davis Graham & Stubbs LLP, Denver, CO, Shannon Wells Stevenson, Colorado Department of Law, Denver, CO, Andrew T. Ellingsen, Francesca M. Pisano, James L. Cooper, Arnold & Porter Kaye Scholer LLP, Washington, DC, Leah A. Schultz, Arnold & Porter Kaye Scholer LLP, Houston, TX, Samuel David Sullivan, Arnold & Porter Kaye Scholer LLP, New York, NY, for Defendant.
Ruckriegle, W. Terry, Special Master
SPECIAL MASTER'S REPORT AND RECOMMENDATION REGARDING MOTION TO COMPEL #2
*1 This matter has been referred to the Special Master by Magistrate Judge Gallagher for a Report and Recommendation regarding Plaintiffs’ (“SRC” or “SRC and Winninger”) Motion to Compel #2 (D. 129). The Special Master has considered the Defendant's (“Vail Health”) response (D. 156), and the Plaintiffs’ reply (D. 173). The transcript of the parties’ October 21, 2021 oral argument on that motion was also reviewed along with the parties’ Joint Discovery Dispute Chart e-mailed to me on August 8, 2022.[1]
The Special Master preliminarily notes that some of the discovery requests at issue here seek data going back as far back as 1999. In an order dated June 9, 2021 (D. 107), Magistrate Judge Gallagher determined that the relevant period for seeking discovery was 2012 to the present. The Special Master therefore deems any discovery request seeking information from earlier than 2012 to be modified to only seek information from 2012 onwards.
As in the Report on Motion to Compel # 1, the Special Master would initially point out Kelly v. Advanta Corp., 2003 WL 27385426, 2003 U.S. Dist. LEXIS 30499 (D.N.M. Mar. 21, 2003): which exhaustively addressed various issues relating to Motions to Compel, including relevance to claims and defenses, often balanced with burdens, difficulty, expense, and privacy interests. Id. (“When an interrogatory or document request seeks “any and all” or “each and every” discussion or document, it is unreasonable on its face.”); see also Franzon v. Massena Memorial Hosp., 189 F.R.D. 220, 222 (N.D.N.Y. 1999) (finding request overbroad and not reasonably calculated to lead to the discovery of admissible evidence as request provides no meaningful limitations).
In Motion to Compel #2, the Plaintiffs pursue information that they contend specifically relates to Vail Health's exercise of monopoly power. They seek data regarding Vail Health's prices for physical therapy services (“PT services” or “PT”), as well as information about how those prices were set and the profitability of those services. Plaintiffs’ motion contains extensive argument on the monopoly power element and cites to various case law regarding that element. Vail Health's responses to the discovery requests at issue in Motion to Compel #2 do not generally argue that the requested information is irrelevant to the issue of monopoly power, and Vail Health does not maintain that the Plaintiffs’ arguments on points of law are incorrect and incomplete. Vail Health's responses primarily contend that it has produced all of the requested information, that it has diligently searched for the requested information and not found it, or that the Plaintiffs’ requests are overboard. Because it is not necessary to make findings as to the law governing the element of monopoly power in order to resolve the disputes in Motion to Compel #2, this Report does not attempt to summarize that law and makes no particular findings regarding it.
The Special Master now addresses the specific requests that the parties’ August 8, 2022 Discovery Dispute chart indicates remain in contention. The Special Master sets forth the verbatim text of that request in italics, and proceeds to the analysis and a ruling. For each ruling in which the Special Master directs that Vail Health produce certain materials or information, it is directed that Vail Health make that production within 30 days of the date of this Report unless the Magistrate Judge directs otherwise.
This request contains three components: (i) a request that Vail Health describe how it developed each year's chargemaster, (ii) that it identify who the persons involved in setting prices in that chargemaster were, and (iii) to identify what components it used in setting those prices. Although the interrogatory does not purport to limit itself to only those portions of the chargemasters that relate specifically to PT services, the Special Master determines the interrogatory should be deemed to be so limited.
As to the “who” inquiry, according to Vail Health's response brief, it has “provided this information for 2015 through the present,” and states that it will supplement its responses “to include the names of the individuals involved in developing the chargemaster for PT services between 2012 and 2015 to the extent that information is reasonably discoverable.” According to the Plaintiffs’ reply brief, Vail Health has not (at the time of filing that brief) supplemented its response to identify the employees involved from 2012-2015 and has not identified the individuals involved in setting prices for the period of 2020-2021. The Special Master orders that, to the extent Vail Health has not supplemented its response to identify the employees involved in setting prices from 2012-2015 and from 2020-2021, it shall either supplement that response within 30 days or specifically state that it has completed its reasonable efforts to discover that information and that it is unable to locate the requested information.
As to the “how” and “what” inquiries, Vail Health responds that it has searched for information responsive to this inquiry for the period of 2015-2018, and that it has found none. The Special Master notes that Vail Health's response does not address the period from 2012-2014. The Special Master specifically directs that Vail Health supplement its response to this interrogatory to address that period, consistent with the instructions herein.
For the period from 2015-2018, Vail Health's response is, essentially, “I don't have any information on that subject.” This is a response that highlights the asymmetry of discovery (particularly electronic discovery): only Vail Health is surely aware of the breadth and scope of its own records. Absent extraordinary circumstances warranting intrusive court intervention, only Vail Health is capable of searching that material. It often seems that Vail Health should have more information on a given topic than it has produced, and there may even be indications in some documents that Vail Health actually had, at some point, additional responsive information that it now claims to lack. Despite those circumstances, a statement that “no responsive information exists” is a brick wall in the discovery process. Neither the court nor the Special Master can require a party to produce information that the party asserts doesn't exist, nor is it realistic for the court or Special Master to take over the process of reviewing the entirety of that party's records for it. If a party claims that it has searched for responsive information and not found any, the requesting party and the court ultimately have little recourse but to accept their representation.
*3 At that point, the debate then shifts from an inquiry into what information exists and becomes an inquiry into what information was searched. An adequate search that turns up no responsive information warrants the conclusion that no responsive information exists (even if one would expect that responsive information should exist). But an inadequate search that yields no responsive information does not, and there remains the possibility that a broader or better search could indeed produce responsive material.
In cases that involve considerable amounts of electronically-stored information, it is not uncommon for a special master or court to issue orders that require the parties to “discuss the [information search procedures] including custodians and the use of narrowly tailored search terms, date restrictions, and other data filters.” See Hoog v. PetroQuest Energy, LLC, 2021 WL 5161988 (E.D.Ok. Nov. 5, 2021). The Special Master believes that such a similar process could be used here to provide a greater degree of certainty to the parties in this hotly-disputed case. In circumstances where there is some basis to believe that Vail Health should have responsive information, but Vail Health represents that its searches did not turn up such information, it is reasonable to require Vail Health to identify the process by which it conducted its searches: specifically, to identify the locations (electronic or otherwise) that it searched and the search criteria (query terms, date ranges) that it used. The parties would then be in a position to discuss whether additional search locations or search terms might be likely to lead to the discovery of additional responsive information.
The Special Master instructs Vail Health to identify: (i) the information locations it searched, (ii) the search criteria it used in attempting to respond to this interrogatory, and (iii) to the extent that it intends to conduct further searches in an effort to respond to this request, the locations and search terms it intends to use in the future. (The Special Master will use the phrase “Search Process Information” (“SPI”) to describe these three categories of information elsewhere in this Recommendation and in the Recommendations on the remaining motions). See e.g. Laber v. U.S. Dept. of Defense, 2022 WL 103282 at *3 (, (D.Ks. Jan. 11, 2022) (providing example of an appropriate response: “In prior searches, Defendant searched the work e-mail accounts of the applicable Selecting Officials, Panel Members, and HR Personnel for a period that included January 1, 2015, to December 31, 2016, for the terms (1) ‘stan,’ (2) ‘laber,’ (3) the vacancy ID numbers associated with the claims Plaintiff's Amended Complaint, or (4) the RPA numbers associated with the vacancies in Plaintiff's Amended Complaint....”).
As to the “how” and “what” questions for 2019 to the present, Vail Health's response brief describes a simple, seemingly-ministerial process: “it used nThrive's Knowledge Source toll and set prices at the 25th percentile price level found in the tool.” That response is direct and specific and sufficient to answer the Plaintiffs’ request. Although the Plaintiffs seem to disbelieve this response and dispute its credibility in certain respects, the credibility of that response is now a matter for trial. Of course, the Special Master emphasizes that Vail Health remains obligated to supplement its discovery responses in accordance with Fed. R. Civ. P. 26(e) should it conclude, based on its review of additional information, that its prior responses were incomplete. Consequently, the Special Master determines that no further response is necessary as to this issue.
The Special Master initially agrees that this request is overbroad. “All documents related to any chargemaster” would include every single bill that Vail Health issued to a patient or insurer from 2012-2022, among many other documents. This request is deemed to be narrowed to only request that Vail Health produce: (i) the PT services portion of the chargemasters that Vail Health used from 2012 to the present, and (ii) any documents in which Vail Health discusses reasons for setting or adjusting the prices for PT services in those chargemasters.
Vail Health's response is that it has produced the requested chargemasters, that it has described the process by which those chargemasters were developed from 2019 onwards, and that it has produced an extensive spreadsheet of PT patients, services, and charges covering a period from 2015 to 2020. In their reply brief, the Plaintiffs contend that Vail Health has not produced its chargemasters from 2012-2014, and it further asserts that Vail Health has “admitted that certain financial source data for the one-page spreadsheet summary is available by running reports from Vail Health's financial reporting system.”
The Special Master orders that Vail Health shall either: (i) produce the 2012-2014 chargemasters, or (ii) verify that it has completed its search for those documents and that it is unable to produce them, providing the Search Process Information relevant to the search it performed regarding this inquiry.
As for the “one-page spreadsheet” Plaintiffs reference, the Special Master has reviewed Docket #130-5 that the Plaintiffs refer to. It is the Special Master's opinion that this document is neither a chargemaster nor a document that reflects Vail Health's reasons for setting or adjusting the pricing of PT services in such a chargemaster. The Special Master finds that a request for more information of the type shown in Docket #130-5 is not responsive to this discovery request.
Vail Health's response brief essentially states that it has produced all of the documents it has that are responsive to this request.[2] The Plaintiffs contend that this assertion is not credible, suggesting that Vail Health must certainly have additional responsive documents and identifying collateral evidence that suggests that Vail Health provided certain responsive documents to a consultant that it has not produced here.
*5 Once again, the Special Master and the court are not in a position to second-guess a party's representation that they have produced all responsive documents in their possession. Ultimately, the discovery provisions in the Federal Rules rely on the party answering requests to act in good faith and as officers of the court to represent that they perform a thorough search for and produce all responsive information. The rules create mechanisms that allow the court to punish parties when it is shown that they have not upheld that duty. Absent such a showing (and a showing that additional responsive documents should exist is not the same as showing that they do exist), the court must accept at face value a party's assertion that they have produced all the documents that they have reasonably been able to locate. If Vail Health represents that it has conducted a reasonable search for documents responsive to this request and has produced all of the responsive documents it found that answer will eclipse arguments that “surely there must be more.” Nevertheless, to further illuminate the steps that Vail Health has taken in responding to Plaintiffs’ requests, the Special Master directs that Vail Health to produce the SPI described above with regard the searches it undertook in an effort to adequately respond to this request.
Vail Health's arguments in response to the Plaintiffs’ motion regarding this request appear to be the same as those discussed above with regard to Request for Production #2. The Special Master determines that the discussion and ruling with regard to that request applies to this request as well.
The Special Master finds this request to also be overbroad. A demand for all “employment records that identify each physical therapist” would potentially encompass every pay stub and every vacation request, among many other things. Such a request grossly exceeds the proportionality concerns identified in Fed. R. Civ. P. 26(b)(1). Consistent with the issues identified by the parties, the Special Master deems this request to be be narrowed to request only a listing of all physical therapists employed in the Howard Head Medical Center from 2012 to the present, including start and end dates of employment. To the extent Vail Health's records allow it to readily generate this information – and the Special Master has little doubt that it does – the Special Master directs that Vail Health produce the requested information.
Nevertheless, the Special Master does agree with Vail Health that employee privacy concerns weigh significantly enough in the analysis that Vail Health will not be required to supply the names of each physical therapist. Vail Health may follow a procedure to identify the physical therapists by employee identification number, payroll number, truncated Social Security number, or another unique identifier instead of by name. This will allow Plaintiffs are able to effectively generate the “market share analysis” they wish to conduct, tracking the employment status of each individual therapist, while ensuring that the therapists’ privacy is adequately protected.
*6 This request is likewise grossly overbroad. For example, there is little reason to suspect that Vail Health maintains an alleged monopoly over PT services by imposing non-competition agreements on administrative and secretarial staff. Therefore, the Special Master narrows this request to seeking copies of any employment agreements that Vail Health entered into with physical therapists, before, during, or at the conclusion of their employment with Vail Health, to the extent those agreements imposed post-employment non-competition, non-solicitation, or trade secret confidentiality obligations on those individuals. This request covers all such agreements Vail Health imposed between 2012 and the present.
Plaintiffs acknowledge that Vail Health has produced redacted “exemplar” offer letters from 2015-2020. Absent specific allegations of improper redactions, the Special Master finds that the production of both redacted and exemplar letters (instead of serial production of multiple copies of identical documents) to be adequate.
The Plaintiffs contend that Vail Health has not produced responsive material for the period from 2012-2014 and for 2021. The Special Master directs that Vail Health shall do so or the SPI related thereto.
Plaintiffs’ request for attorney fees
In each of the Motions to Compel, the Plaintiffs have requested an award of attorney fees incurred in bringing the motion, pursuant to Fed. R. Civ. P. 37(a)(5). The Special Master finds that the circumstances do not warrant an award of attorney fees at this time. Rule 37(a)(5)(A)(iii). In many respects, Vail Health's statement that it has produced all the responsive information in its possession is sufficient, and the directive that Vail Health produce SPI is not the same as a finding that Vail Health has improperly withheld responsive information. Accordingly, no fee award is justified at this time. Moreover, the Special Master finds that apportioning expenses between successful and unsuccessful requests by the Plaintiffs is impractical here and therefore exercises discretion to decline to apportion fees under Rule 37(a)(5)(C).
Objections to this Report and Recommendation: Adopting the requirements of Fed. R. Civ. P. 72(a), the Special Master directs that any party may file Objections to the Magistrate Judge within 14 days of the service of this Recommendation.
Dated this 15th day of September 2022.
ATTACHEMENT TO RECOMMENDATION PARTIES’ AUGUST 8. 2022 DISCOVERY DISPUTE CHART
Sports Rehab Consulting LLC et al. v. Vail Clinic, Inc., No. 1:19-cv-02075-WJM-GPG (D. Colo.)
Chart Identifying Where the Parties Addressed in Their Briefing Each Discovery Dispute Pending Before Special Master
Plaintiffs’ Statement Regarding Vail Health's Chart: Plaintiffs have identified the relevant portions in the motion where the issues were presented to the Court for adjudication, including for Motions #4 and 5 even though those motions, as Plaintiffs understand it, are to be addressed informally. As to Motion #5, Plaintiffs previously disputed Vail Health's characterization of the issues in Plaintiffs’ motion to compel by way of a July 22, 2022 email sent to Special Master Ruckriegle and Vail Health, which included Plaintiffs’ list of issues about their motion. Plaintiffs have therefore addressed their list separately. Although Plaintiffs sought to discuss Motion #5 at the July 29 conferral, Vail Health chose not to do so. See July 29 Tr. at 15:6-18:3; 18:4-8 (Vail Health declining to confer any further about Motion #5).
Additionally, under Judge Gallagher's Order, Plaintiffs understand that Motions #4 and 5 are to be addressed through an informal dispute resolution process. During the July 29 conferral with Vail Health, Plaintiffs proposed that the parties prepare a chart for Motions #4 and 5 along the lines that Magistrate Judge Gallagher requires as part of his informal dispute resolution process, which summarizes the issue, parties’ positions, and legal authority. Consistent with Magistrate Judge Gallagher's dispute resolution process, Plaintiffs also proposed that after the parties prepare and submit the chart to Judge Ruckriegle, that a conference be held with Judge Ruckriegle to see if any issues subject to Motions #4 and 5 can be resolved informally.
*7 Finally, during the July 29 conferral, Plaintiffs attempted to informally resolve issues with respect to Motions #4 and 5, as well as other issues in Motions #2 and 3. During the conferral, Vail Health's counsel represented that it would confer with its client about certain proposals made by Plaintiffs. As of this submission, Plaintiffs have not received Vail Health's response to any of Plaintiffs’ proposals.












Footnotes
A copy of that chart is attached to this Recommendation.
Vail Health argues that, to some extent, the response to this request is duplicative of its response to the Plaintiffs’ Request For Production #4. Whatever merit such a response might have had in the days of paper discovery, it has little persuasiveness in the era when responses to discovery requests are routinely produced as electronic files. It is of no substantial burden for Vail Health to copy and paste the relevant .PDF files from its response to Request For Production #4 and include them in its response to Request For Production #2 as well. Doing so also has the benefit of eliminating a point of ambiguity as to what documents responsive to Request #4 would also be considered responsive to Request #2.