*2 Mamadou reached agreement to purchase Bosstudios Glam Salon from its owner, Chrystal S. Williams. Compl. ¶ 1. The salon was located at Woodberry Square, a shopping center managed or controlled by Defendants.
Id. Williams entered into her lease agreement in January 2015, prior to Cho becoming property manager of Woodberry Square on behalf of Shadetree in September 2016.
See Decl. of Chrystal Williams at ¶¶ 3-5. On or about late November 2018, Williams notified Cho that Mamadou was interested in assignment of Williams' lease.
Id. ¶30. Cho emailed Williams a lease application to provide to Mamadou and stated he could approve the assignment if Mamadou had “good credit and financial condition.”
Id. ¶34. Throughout several days in 2018, Cho and Mamadou exchanged emails about documentation required to be submitted with the application.
Id. ¶¶36-41. Mamadou, who planned to travel home to Niger for the holidays, informed Cho that she would be out of the country and that she would submit the required financial documents upon her return.
Id. ¶41. It was around this time that Cho surmised that Mamadou was of West African descent, and his receptiveness to her tenancy declined.
Id. In or about late January 2019, Mamadou emailed Cho several times about continuing the application process, but he did not respond.
Id. ¶¶42-46. After speaking with Cho, Williams indicated in an email to Mamadou that Cho would send the lease once he received Mamadou's application. ¶47. Mamadou mailed to Cho's Virginia address a packet of materials—a copy of her driver's license, W-2 for 2017, credit report, and 2016 tax return, among other documents—that indicated she had stable employment, significant disposable income and “Excellent” credit.
Id. ¶¶ 46-48. When the package did not arrive by February 4, 2019 as Mamadou indicated it would, Cho emailed her and Williams, “As of today, no mail. How can I trust [Mamadou]? No more attempts.”
Id. ¶49. Mamadou responded with a photo of the label that indicated the package was mailed February 1, 2019 and with tracking information.
Id. She called Cho twice to no avail and emailed him an update on the arrival based on the tracking information that was available.
Id. Upon reviewing Mamadou's application, including her driver's license, Cho reaffirmed his earlier conclusion that Mamadou was of West African descent.
Id. ¶ 48. Cho did not respond to Mamadou's emails and thereafter refused to communicate with her or negotiate with her for assignment of the lease.
Id. ¶ 50.